DANESHFAR , Najmeh; ROUHOLAMINI, Mehdi; KIAPOUR , Azadeh; MASOUMI , Shiba. Development of a Customer-Oriented Knowledge Management Model and Its Impact on Service Innovation with the Moderating Role of Evaluation and Feedback. Future of Work and Digital Management Journal, [S. l.], p. 1–19, 2027. Disponível em: https://www.journalfwdmj.com/index.php/fwdmj/article/view/334.. Acesso em: 27 aug. 2026.